Q: Wonder if you accept small orders?

Do not worry. Feel free to contact us .in order to get more orders and give our clients more convener ,we accept small order.

Q: Can you do OEM for me?

We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you ASAP.

Q: What's your payment terms ?

By T/T,LC AT SIGHT,30% deposit in advance, balance 70% before shipment.

What are the advantages of your company ?

We have many professionals, technical personnel, more competitive prices and best after-dales service than other stainless steel companies.

How many coutries you already exported ?

Exported to more than 50 countries mainly from America, Russia, UK, Kuwait, Egypt,Turkey, Jordan, India, etc.

How can I get your quotation as soon as possible?

The email and fax will be checked within 24 hours,meanwhile,the Skype,Wechat and WhatsApp will be online in 24 hours.Please send us your requirement and order information,specification(Steel grade,size,quantity,destination port),we will work out a best price soon.

What size order quantities does JULANG steel typically handle?

With seven locations and over 400,000 square feet of warehouse space, JULANG steel is well equipped to handle all sized aluminum,carbon steel, and stainless steel order quantities. From selling one piece in our stores to delivering truckloads of metal to your location, we work well with all customers, from the large government contract supplier to the one-person welding shop.

Is JULANG steel Steel Imported or Domestically Produced?

JULANG steel stocks a wide variety of both import and domestic products. If you must receive only domestic metal, please let us know when you place the order, and we will be happy to accommodate your needs.

Can JULANG steel quote metal items that are not on their website?

Yes, we have a broker department that helps our customers get hard-to-find metals all the time. We treat every order as a priority, whether we have it in stock.

What is the minimum metal quantity I can purchase?

One-piece – any size and weight.

Is JULANG steel ISO registered?

Yes, we are ISO 9001 registered.

How long will it take to ship my aluminum, steel, or stainless steel order?

JULANG steel prides itself on quick turnaround. The majority of orders will ship within 7-15 days of your purchase. If this is not the case, we will inform you via email about when you can expect it to ship, as in cases where excessive processing is required.

How long will it take to receive my shipped order?

The shipping methods depend on your requirements. We make every effort to get your order shipped within one to two business days of receipt but will work with you to find a solution if you need your products immediately.

What kind of packaging can I expect with my industrial metal order?

JULANG steel has been selling and packaging metal for over 10 years. We make great efforts to package your material to arrive in the same condition it leaves our warehouse. Please let us know when you place the order if you require special packaging.

Can I speak directly to an JULANG steel sales representative?

Yes. Please contact our sales, they  will be happy to help you out and answer your questions.

Can you offer a guaranteed delivery time?

Due to the sheer number of orders we process, we can’t guarantee a delivery time. However, please feel free to contact our customer service team and they will do everything they can to get your order to you when you need it

Are you able to polish or anodise metal?

Yes, if we don’t offer a product online in the finish you’re after, give our customer service team a call and they will be happy to assist you.

What if I can’t find the product I’m after on your website?

Please give our customer service team a call and they will either source what you’re after, or offer a suitable alternative.

Can I amend my order?

Although you can’t amend your order online, our customer service team may be able to help if your order hasn’t already been cut and/or shipped.

Does stainless steel and aluminium rust?

All non-ferrous metals will rust or deteriorate in certain environments, or if they are contaminated with other metals, or not maintained correctly. Our customer service team can advise you on the properties of the metal grades available, but you’ll need to make sure you choose one which is suitable for your application and environment.